medallia earnings call

Going forward, we need to see that people have a sensible view of the world before we pick them up and tuck them in. There are salespeople here that are going to make their careers, and they're going to do pretty well. That's a new dimension for us. And that's what I'm hearing from all of my customers. They need ideas. Thanks for taking my questions. But I believe that we should maintain our aspirations, wish for higher net retention and we should maintain our accelerating growth aspirations.But this time, right now, is the time for our sales team to put bread on the water in the market, take territory to land and expand, and to not let anything get in the way of them bringing on new logos. Leslie, we noted a lot of emphasis out of Medallia on Employee Experience during the crisis.And today, we talk about this $40 million mega-deal. Here's where my mind is really at.We have a great set of products and solutions to provide our customers with. One of the things that we are proactively working on is continuing to build out our partner programs.So yes, we're not giving guidance on a full-year basis from a revenue perspective because due to the uncertainty, I just don't think that that would be a prudent decision at this point in time. This is a great year. We actually did a deal yesterday with a hotel business that is seeing really quite significant uptick in demand.Do you think we're not going to do that anymore? Now I'll turn the call over to Leslie. Our Alliance business focuses on partnerships with systems integrators like Accenture and Deloitte; strategic cloud businesses like Salesforce, ServiceNow, Adobe and Workday; and vertical players now like Amadeus, Veeva, and our important market research partnership that I mentioned with Ipsos.
Stock Market Our noncurrent RPO grew 53% year over year.

To access the press release, please see the Investor Relations section of our website.With me on the call today is Leslie Stretch, president and CEO of Medallia.

Our ability to run Theme Explorer over that social listening data is very important but, again, very valuable when you combine it with feedback.But the way we charge for the product is on an annual subscription basis, so we don't charge by the drip.

G&A expenses were $12.9 million or 11% of revenue in the quarter. And then just one follow-up.Well, I think that's a great question. Think we're not going to go to a rock concert anymore, I'm not going to go to a bar? And so it's all of those things. Leslie Stretch – Chief Executive Officer. So maybe for Roxanne. Medallia Q4 FY2020 Earnings Conference Call. And there are companies -- other companies that realize that, and they're trying to get to this understanding point. As we have communicated to you, we believe that the 12-month trailing SaaS billings growth rate is a more meaningful measure of our performance. My own customer interactions have increased, saving time and money as I travel the world virtually, and we no longer have to wait for a country tour to penetrate overseas markets. We have a lot of target customers and prospects in common and working together with those players who I think is good, and I'm very happy with what our channel -- the way our channel business -- which in its current form, didn't exist really a year ago. If there's something absolutely brilliant that our customer points to and we think it's great and it's a nice, sensible tuck-in, we're going to have a go at it. And then based on your overall revenue guide, overall revenues are, from a growth standpoint, are in the mid-teens, call it 15%, 16%.
They totally get it.It's crystal clear. Both of these deals included Employee Experience, emphasizing the return on investment of staying connected to your teams at this time.We still expect some challenged customers and also challenges around new business acquisition as everyone becomes more accustomed to building and sustaining virtual relationships. Medallia, Inc. (MDLA) latest earnings report: revenue, EPS, surprise, history, news and analysis. And then as a part of that same question is, is the incremental traction more of your traditional CX Experience Management solutions? I'm pretty pleased, actually. What's the point of having that if you can't analyze it and understand what customers are really looking for and what they need, right? But I think it's permanent. Or is productively slower?So April, definitely below expectations. But modest to no services growth, is that to be expected, I guess, for the next several quarters?So, Chad, the first thing I want to highlight for you for services is that if you look at Q2 last year versus the prior year, it was also flat or down because most of our bookings occur in Q4. And then we just entered into the mid-market in Q2 of last year and brought the team on board. And then I have a follow-up.Cool. Leslie, a question for you about, what I call, your change in tone from customers because, obviously, there's a lot to talk about right now about reopening the economy.

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